Public roadmap tool
Let customers see and shape your roadmap
Share the features you're planning and let customers vote on what matters most.
A roadmap built from real customer feedback
Your public roadmap stays connected to the feedback you manage in Canny.
- Customers submit and vote on the feedback that fills your roadmap
- Push the feedback you choose to your Portal, and keep the rest private
- See the customers and votes behind every roadmap item
- Change a status in Ideas and your public roadmap follows
Keep customers engaged as you build
Let users who requested features track progress as they move through your roadmap.
- Notify the customers who requested a feature as it moves forward
- Cut repetitive "when is this coming?" tickets with a roadmap that stays current
- Build anticipation for features before they even ship
- Let customers share feedback and ask questions about features
Transparency that builds trust
When customers see you act on their feedback, they trust you and they stay.
- Make your roadmap public to show you're customer-driven
- Inspire confidence in your product's plan
- Support renewals and retention with a roadmap customers can see
- Boost NPS and CSAT scores
Show the world what you're building
“Our Canny roadmap is public, so the whole world can see what we're building. It adds credibility and instills trust.”See how Document360 built their public roadmap
Saravana Kumar
Founder, Document360
Frequently asked questions
What is a public roadmap?
A public roadmap is a shareable view of what your team is planning, building, and shipping. Customers can see what's coming, vote on what matters to them, and watch their feedback progress.
Is Canny just a public roadmap tool?
No. The public roadmap is one part of Canny. Canny is a customer intelligence platform for product teams. It captures feedback from your sales and support conversations, organizes it, connects it to revenue, and helps you decide what to build. The public roadmap is how you share those decisions with customers.
How does the roadmap stay up to date?
Manage feedback in Canny as you normally would. When you update an idea's status, your Portal and public roadmap can update to match, so customers always see the current state.
How much does it cost?
You can build a public roadmap on Canny's free plan. When you need more power and integrations, paid plans are Pro and Business.
How many team members can use Canny?
As many as you want. Every Canny plan includes unlimited contributors, so you can bring in product, support, sales, design, and engineering.
Explore the customer feedback cycle
Build a public roadmap your customers will actually follow
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